Welcome to LTW Electric (“LTW Electric,” “we,” “us,” or “our”). These Terms & Conditions govern your use of our website and the services we provide. By accessing our website or requesting a quote, estimate, or service from LTW Electric, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.
1. About Us
LTW Electric is a licensed and insured electrical contractor serving Albany, Schenectady, Troy, Saratoga Springs, and the surrounding Capital Region of New York.
2. Use of Our Website
You agree to use this website only for lawful purposes. You may not:
- Submit false or misleading information through our contact or quote forms
- Attempt to interfere with the operation or security of our website
- Attempt to gain unauthorized access to any part of our website or systems
- Use our website in any way that could harm LTW Electric or other users
All content on this website — including text, images, logos, and graphics — is the property of LTW Electric and may not be copied, reproduced, or used without our written permission.
3. Estimates, Quotes & Pricing
Any estimate, quote, or project scope provided by LTW Electric is based on the information available at the time and may be subject to change due to:
- On-site inspection findings
- Existing wiring or panel conditions
- Code requirements
- Material availability
- Permitting requirements
- Change orders requested by the customer
Final pricing, scope of work, and scheduling will be confirmed in writing (via invoice, proposal, or work order) before work begins.
4. Payment Terms
Payment terms, including deposits, progress payments, and final payment, will be outlined in your estimate, invoice, or service agreement. Accepted payment methods will be communicated at the time of service. Late or unpaid balances may be subject to additional fees as outlined in your service agreement.
5. Scheduling & Appointments
We do our best to accommodate requested appointment times; however, scheduling may be affected by emergency calls, weather conditions, or circumstances outside our control. We will notify you as soon as possible of any changes to your scheduled appointment.
6. Electrical Work & Safety
Electrical work involves inherent safety risks and must be performed in accordance with applicable local, state, and national electrical codes. By requesting our services, you agree that:
- You will not attempt to alter, interfere with, or perform unauthorized repairs on any electrical system installed or serviced by LTW Electric
- You will promptly notify us of any concerns, hazards, or issues related to completed work
- Access to the work area will be reasonably provided to our technicians for the duration of the job
7. Warranty
Workmanship performed by LTW Electric is warrantied as described in your specific service agreement or invoice. Warranty coverage does not apply to issues resulting from:
- Misuse, neglect, or lack of maintenance
- Unauthorized modifications or repairs by others
- Power surges, storms, or other weather-related events
- Pre-existing conditions not disclosed prior to service
- Circumstances outside our reasonable control
8. Limitation of Liability
To the fullest extent permitted by law, LTW Electric shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, except where such liability cannot be excluded under applicable law.
9. SMS & Text Messaging Consent
By providing your mobile phone number and opting in through our website form, you consent to receive text messages from LTW Electric related to:
- Service requests and inquiries
- Appointment confirmations and scheduling updates
- Estimate and quote follow-ups
- Project updates
Message Frequency: Varies based on your service request or ongoing communication with us. Message & Data Rates: May apply. Opt-Out: You may opt out at any time by replying STOP to any message. You may receive one final confirmation message after opting out. Help: Reply HELP or contact us at 518-567-6264 for assistance.
Consent to receive text messages is not a condition of purchasing any goods or services. You may still submit our contact form without opting in to SMS communications.
We do not sell, rent, trade, or share your mobile number or SMS consent information with third parties for their own marketing purposes.
10. Changes to These Terms
LTW Electric may update these Terms & Conditions from time to time without prior notice. Continued use of our website after changes are posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically.
11. Governing Law
These Terms & Conditions are governed by the laws of the State of New York, without regard to conflict of law principles.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact us at team@ltwelectricllc.com